Support

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Questions

What's free?

Free to download. Your first 5 sessions are free. US $4.99 unlocks every remaining session, price varies by country. One payment. No subscription.

Always free: editing the program, the exercise library, Progress, Settings, backup, the widget and reminders.

How do I restore or refund my purchase?

In SkiExis, tap the gear to open Settings, then tap Restore purchases under Unlock. Use the Apple Account you bought it with. Apple handles refunds at reportaproblem.apple.com.

How do I move to a new iPhone?

Restoring an iCloud or computer backup of your iPhone, or setting up the new iPhone with Quick Start, brings SkiExis data with it.

Why don't reminders arrive?

In SkiExis, tap the gear and check that Remind me on planned days is on, under Reminders. If notifications are off for SkiExis, an Open Settings button shows there. Reminders arrive on the days you choose, at the time you set, and stop after your trip.